Knowledge base
Questions about the Events API, answered plainly.
Short pages for chapter teams. You do not need to be technical. If the word API is new to you, start with the four basics below.
Start here
What is an API?
A way for two systems to pass information to each other, without a person copying it across.
What is an API key?
A long password made for a system, not a person. It lets another system ask Eventbrite about your account without anyone signing in as you.
Is this safe?
What we expect to see and what we will not touch, how we protect a long password made for a system (an API key), and how to remove us at any time.
Will anything change in Eventbrite?
No. You keep posting your events in Eventbrite exactly as you do today.
Joining
How the pilot works
Five hand-picked chapters go first, chosen for readiness and a mix of sizes. It is not first come, first served.
The Discovery Call
A call of about 30 minutes after we pick your chapter, and the questions we will ask on it.
What we need from you
One thing: access to your Eventbrite account, shared in one of two ways.
Step-by-step guides
Add us to your Eventbrite team
The way we prefer. You invite the address we send you, and you share no password of any kind.
Share an API key
The other way, with a long password made for a system. Find it in Eventbrite and paste it into your chapter portal, never into an email.
Withdraw access
How to take our access away whenever you like, whichever way you shared it.
Common questions
The questions chapters ask most about the Events API. If yours is not here, email onboarding@eochapterhubspotrollout.com.
Do I need to be technical?
No. The integration team does the technical part. Your part is to share access to your Eventbrite account once, and the step-by-step guides walk you through it. If you have never heard the word API, the page What is an API? is the place to start.
Does it cost anything?
We do not expect any cost to your chapter, and we do not expect you to need a different Eventbrite plan. The integration team will confirm both before the pilot starts.
Which of my events will members see?
We expect EO members to see the events you publish as public in Eventbrite. The integration team will confirm exactly which events are included before your chapter reaches Live. You will also check a few of your real events with us during the Testing stage.
What about private events?
We expect private and invite-only events to stay private, and not to appear on the 1EL global calendar. The integration team will confirm this before your chapter reaches Live. If you are unsure about an event, keep it private in Eventbrite and ask us.
How long after I post does it appear?
Not instantly. We expect a short delay between posting in Eventbrite and the event appearing on the 1EL global calendar. The integration team will confirm the timing, and you will see it for yourself during the Testing stage.
What if I edit or cancel an event?
Make the change in Eventbrite, as you do today. We expect edits and cancellations to follow on their own, the same way new events do. You will check this with us during the Testing stage.
What if we were not picked for the pilot?
Your Events application stays on file. Later waves open only if the pilot succeeds, and if they do, chapters that applied stay in line. You do not need to apply again, and we will be in touch if a later wave opens.
Can we join if we do not use Eventbrite?
Not in the pilot, which is for chapters on Eventbrite. Apply anyway and name the tool you use. It helps us see where demand is, and we keep your Events application for later waves.